URPulse · Your privacy
Delete your URPulse account
Delete your account and associated personal data online or from the app. If you cannot sign in, you can request help using the form below.
URPulse is operated by UR APPS INC. · Updated October 28, 2026
Delete your account now
Permanently remove your account and associated data after verifying ownership. No support call or email is needed for a standard account.
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Need help accessing your account?
Your request goes to the URPulse support team. Sending this form does not immediately delete an account or establish that you own it.
Prefer email?
Email support@urpulse.ca with the subject “Account deletion request”, your account phone number (with country code) or email, and a way to reach you.
Request from the app
- Open your profile, then Settings → Delete account.
- Review the data removal details and verify your linked phone number.
- Confirm permanent deletion. The app displays “Account deleted” after completion.
If you cannot sign in, use the public form or email above. Uninstalling the app or signing out does not delete your account.
What happens next?
Self-service deletion verifies your sign-in identity and removes the account after your final confirmation. If you cannot access the account and use the help form, support verifies ownership through your registered contact. Do not send passwords or one-time codes. After verification and any necessary review of shared listings or legal restrictions, support completes deletion and confirms the outcome using your reply contact.
Standard self-service deletion completes in the flow. Assistance requests may require manual verification; support will explain any delay or applicable retention requirement.
Data deletion and retention
Removed when deletion is completed
Your sign-in identity, account phone and email, profile, selected location and interests, preferences, device notification tokens, saved items, follows, referral and reward records, and account-owned posts, comments, events, alerts and business listings are removed from the live service. Uploaded media files and thumbnails are removed as part of processing. Support reviews shared or independently managed listings before taking action.
Account-linked support conversations are removed. The completed deletion request is reduced to a non-identifying completion record. Deletion is permanent; points and voucher history in the account will no longer be available.
Records that may remain
Security audit records, moderation or report evidence, operational logs and existing backups may remain where needed for security, abuse investigation, disputes or legal obligations. Other people’s independently created content and copies they have made are not automatically erased.
The current system does not have a fixed automated purge period for these retained records or backups. We cannot promise removal after a specific number of days. Support will identify any applicable retention reason and period when processing your request; contact us to ask about particular data.
Read our Privacy Policy and Terms of Service. Questions about deletion? support@urpulse.ca.